Problem Statement: Cole Motors

Patrick Smith, a very successful CEO of Cole Motors, has a problem with its vehicles. 20% of them have a problem with their security lock system and battery. The problems are not so serious that custamors can fix it at home, and also, the fix doesn’t cost a lot. The company has to solve the problem to keep customer, brand, and also to save money. Because a board meeting is going to be held three days later, he must decide the solution in three days.